What if my painting arrives and I don’t like it?
I want you to be fully happy with your new artwork so I offer a Buy-Back agreement.
If an artwork is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned we will refund your payment within 14 days.
What if my painting arrives damaged?
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days and if possible keep a photograph.
What about Overseas Returns?
At this time I’m unable to offer a refund or return on any paintings(s) sent outside of the UK.